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Retruns and Refund
Returns & Exchanges
FREE Exchanges on all items
We will be happy to accept returns that are in resalable condition as long as they are returned within 35 days of the shipment date. You may choose to receive either a refund, store credit or product exchange. We are proud to now offer FREE return labels on all returns for exchanges or Store Credit.
Return Procedure
Returning an item is easier than ever!
If you have a question about your return, or need assistance, feel free to contact our Customer Service Department at info@Dreamdancewear.com with your name, order number, item that you want to return, and your question. We can even process the return for you, if needed.
If you would like an exchange please follow the above return procedure and then simply place a new order for the new size or product once your store credit is issued.
Notes:
- Returned items that are crumpled and not folded correctly, do not have tags, or packaging will be subject to a minimum restocking fee of $15.00. The item will not be accepted as a return if it is in poor condition, dirty, washed, or worn.
- Restocking fees will not be charged for items returned in original condition.
- If you ship your item back to us before obtaining an RMA your return will be delayed and may not be processed.
- Store credits and refunds will not be issued until the item has been received and deemed resalable.